Last updated: Nov 13, 2025
Thank you for shopping at Ignitrx.com.
This Shipping Policy explains how we process, handle, and deliver orders placed on our website.
1. Order Processing Time
Orders placed before 3:00 PM EST on business days (Wednesday–Sunday) are processed the same day.
Orders placed after 3:00 PM EST or on closed days (Monday–Tuesday) are processed the next business day.
Please allow 1–2 business days handling time before shipment.
If we experience a high volume of orders or unexpected delays, we will notify you by email.
All shipments are handled via trusted carriers:
- USPS
The carrier used will be listed in your shipping confirmation email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time | Shipping Method |
|---|---|---|
| United States | 5–10 business days | Free Standard Shipping |
Note: Delivery times are estimates and may vary depending on your location, shipping carrier, or customs delays.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information will be active within 24–48 hours.
4. Customs, Duties, and Taxes
Ignitrx.com is not responsible for any customs fees, import duties, or taxes applied to your order.
All charges imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
5. Damaged or Lost Packages
We take every precaution to ensure your items are delivered safely.
If your package is lost or damaged during transit:
- Please contact the shipping carrier first to file a claim.
- Then, contact us at support@ignitrx.com with your order number and details so we can assist you.
6. Incorrect Shipping Address
Please make sure your shipping address is correct before completing checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer.
7. International Shipping
We offer worldwide shipping to most countries.
Some regions may have restrictions due to logistics or customs limitations.
If your country is not available at checkout, please contact our support team.
8. Contact Us
If you have any questions about your shipment or need assistance, please contact:
Email: support@ignitrx.com
Support Hours: Monday – Friday
8:00 a.m. – 5:00 p.m.
Phone: +1 774 346 4396
Address: 66 Concord St, Holliston, MA 01746, United States